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8-week Short Study Online Course

Technology to Support Literacy for Learners with Complex Needs

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Support

1. Issue resizing activities on an iPad or iPhone

We've noticed there may be problems using Safari when resizing an activity such as the Typing Tutor. The initial control setup for the activity may appear outside the parameters of the screen and so you can't go to the next page. We recommend the use of Google Chrome, Microsoft Edge or Firefox on an iPad or iPhone to overcome this. We shall look at this issue when the activities are next updated.

2. The 'next' button is stuck on 'loading' for an activity

Occasionaly this will stop you progressing past the settings screen or simply display a white screen. To rectify this you will need to delete the cookies for doorwayonline.org.uk.

To do this:

If you select 'delete all cookies' then please be aware that this will erase the data you have stored for all websites. It's best to just delete the cookies for the doorwayonline.org.uk website.

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